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About Boots WebMD:

Learn more about Boots WebMD including our credible and up to date content on the latest health topics, news and research.

Frequently asked questions:

Advertising

I want to advertise on your site.
For all advertising requests, please submit requests to ukads@webmd.net.

Articles and other information

I can't find what I am looking for on Boots WebMD.
If you are having trouble searching for the information you want or are unsure of the spelling of a medical term, visit our Health A-Z guide for our alphabetical lists of health topics divided by category. Or visit the Boots WebMD site map for a one-page view of the entire site.

How can I find out more about an article you wrote?
If you are looking for specific information about an article such as scientific data from the study, please contact the sources directly, which are listed on the bottom of the last page of each article. Please note: Some archived content may not include specific source information; however, there is enough information within the article for you to find what you are looking online or by contacting your local librarian for assistance.

I disagree with an article you wrote.
One of our goals is to bridge the communication gap between users and health care professionals. In doing so, Boots WebMD serves as an online medical library and presents material that reflects the consensus of Western medicine on a variety of topics. We cite references within our articles (or at the end of the article within the sources section) in hopes that the information we provide will assist you to make an informed decision.

Boots WebMD dates our material because it is likely that the "consensus of Western medicine" on any given topic will evolve over time (or change overnight) as new evidence comes along.

Who is the author and can I contact him/her?
Original WebMD Content is medically reviewed and sourced so that you can trust the information we present and reference the sources we used to write the article to verify the statements we make, as mentioned in our editorial policy. The author and licensed doctor reviewing the article are listed at the top, and source information is listed at the bottom or the end of the article.

Boots WebMD values your privacy and the privacy of our employees. It is our policy not to release personal information about employees or those individuals used in our content creation. If you are looking for more information about a specific topic area or article, please contact the sources directly, which are listed on the bottom of the last page of the article or in the credits and references section.

Questions about medicines or supplements

I can't find information about a medicine I am taking.
Spelling is the most common error found when trying to search for a medication. Search our Medicines database using the exact name or browse medicines by name if you aren't sure of the spelling.

Technical problems

Boots WebMD is best viewed by using a web browser most compatible with our site.

Best compatible:
-IE7
-Firefox 3

We also support the following browsers:
-IE6
-IE8
-Safari 3.2

Even though your browser may not be listed, it may still be compatible. However, if you find your browser to be incompatible, let us know using our contact us form.

Do I have to enable Javascript to view Boots WebMD?
Some of our advertisers and sponsors use Javascript. Though this is not a requirement to access most information on our site, enabling Javascript will make your experience more enjoyable. To do so, follow these instructions:

Internet Explorer

  1. Start your Internet Explorer browser.
  2. Select Tools from the menu at the top of the page. Then select Internet Options from the drop-down menu that will appear.
  3. Click the Security tab, and click the Custom Level button.
  4. Scroll through the selections until you see Scripting. Click Enable for Active Scripting.

Firefox

  1. Start your Firefox browser.
  2. Select Tools from the menu at the top of the page. Then select Options from the drop-down menu that will appear.
  3. Select Content and Enable Javascript by clicking on the appropriate box.

Is Boots WebMD compatible with dial-up access?
You may experience long delays when viewing our site; however, dial-up will work with most features. Dial-up access will not work with Boots WebMD Videos.

What screen resolution does Boots WebMD use?
We are best viewed in using 800x600 resolution; however, we know many people prefer to use bigger screens. We are working on implementing a 1024x768 resolution and will let you know on our Editor's Note page when we do!

Contact us:

Boots WebMD is interested in your opinions and feedback. Feel free to contact us if you have additional questions or concerns.