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Expert patients programme (EPP) - Expert patients
Many GPs who care for people with chronic (long-term) conditions say that the patient understands the condition better than they do. This is not surprising. Many patients become experts as they learn to cope with their chronic conditions.
There is evidence that, with proper support, people with a chronic condition can take the lead in managing their condition. This helps to improve their health and quality of life, and reduces their incapacity (lack of strength or ability).
Tips on working with a long-term medical condition
Around 15 million people in England, that’s about one in three, have what’s classed as a long term medical condition. The conditions covered include diabetes, cancer and arthritis as well as chronic obstructive pulmonary disease (COPD), heart disease and mental health issues. Some people with a long-term health problem won’t be capable of working but if you are able and want to work, it can be really good for you. Most of us need to work to earn money but it’s also good psychologically. It can...
Read the Tips on working with a long-term medical condition article > >
An expert patient is someone who:
- feels confident and in control of their life
- aims to manage their condition and its treatment in partnership with healthcare professionals
- communicates effectively with professionals and is willing to share responsibility for treatment
- is realistic about how their condition affects them and their family
- uses their skills and knowledge to lead a full life
Self-management
Self-management programmes are not simply about educating you about your condition. They also aim to enable you to take control of your health by learning new skills to manage your condition on a daily basis.
The primary method behind EPP was developed in California by Kate Lorig, an American professor. Her work with people with arthritis made her realise that many people with the condition have developed ways of coping and solving problems.
Professor Lorig and some of her colleagues decided to pool this information and develop a course that would help people manage their own arthritis. They realised that the problems that are faced by people with arthritis are often faced by people with other chronic conditions. For example:
- pain management
- stress (when too much pressure is placed on you)
- low self-image
- depression (feelings of extreme sadness, despair or inadequacy)
This led to the development of the Chronic Disease Self-Management Course, on which EPP courses are based.
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Glossary
- Chronic
- Chronic usually means a condition that continues for a long time or keeps coming back.
- Pain
- Pain is an unpleasant physical or emotional feeling that your body produces as a warning sign that it has been damaged.
- Heart
- The heart is a muscular organ that pumps blood around the body.
- Disease
- A disease is an illness or condition that interferes with normal body functions.
- Expert Patients Programme
- The Expert Patients Programme is an NHS course for people living with long-term health conditions, to help them understand and manage their conditions.

